Return Policy
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To
be eligible for a return, your item must be unused and in the same
condition that you received it. It must also be in the original
packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once
your return is received and inspected, we will send you an email to
notify you that we have received your returned item. We will also notify
you of the approval or rejection of your refund.
If you are
approved, then your refund will be processed, and a credit will
automatically be applied to your credit card or original method of
payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us using the "Contact US" link below.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We
only replace items if they are defective or damaged. If you need to
exchange it for the same item, contact us using the "Contact US" link below and
send your item to:
MRDial
PO Box 451708
Laredo TX USA 78045.
Shipping
To return your product, you should mail your product to: PO Box 451708 Laredo TX USA 78045.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If
you are shipping an item over $75, you should consider using a
trackable shipping service or purchasing shipping insurance. We don’t
guarantee that we will receive your returned item.